Frequently Asked Questions About Robotic Pool Cleaners & Repairs
Robotic pool cleaners are a game-changer for pool owners, taking out the hassle of pool maintenance. However, like any piece of equipment, they require proper care, occasional repairs, and the right choice for your particular pool. As pool robot specialists, we've answered thousands of customer questions, so we've compiled this guide covering the most common FAQs about robotic pool cleaners and repairs.
Robotic Pool Cleaner Repairs
What Pool Robots Do You Repair?
At Pool Robots Australia, we specialise in repairing all major brands of robotic pool cleaners available in Australia, including:
- Astral
- BWT
- Dolphin
- Hayward
- Henderson
- Maytronics
- Pentair
- Trident
- Waterco
- Zodiac
- Other rebranded models
Our expert technicians use genuine manufacturer parts to restore your pool robot to peak performance. Whether you're in Sydney or anywhere in Australia, you can send your pool robot to us for repair.
How Much Does It Cost to Assess My Cleaner?
We charge an upfront inspection (bench) fee, which covers diagnostics and labour if you proceed with the repair. To view our detailed pricing, check out our REPAIR FORM. Due to the complexity of robotic pool cleaners, we are unable to provide diagnoses over the phone.
How Long Do Repairs Take?
Repairs typically take around two weeks from the time we receive your cleaner. However, this may vary based on part availability from suppliers. We always strive for a quick turnaround while maintaining high-quality workmanship.
How Much Does It Cost to Repair a Robotic Pool Cleaner?
The cost of repairing a pool robot varies depending on the brand of cleaner and the parts required. After your machine is assessed, we'll provide you with a comprehensive list of the parts required. If your pool cleaner isn’t worth repairing, we’ll let you know upfront so you don’t waste money. If you need a new cleaner, we can help you choose the best replacement for your pool.
Do You Offer Warranty Repairs?
Yes, we provide warranty repairs for all major pool robot brands in Australia, including Astral, BWT, Maytronics, and Zodiac. Proof of purchase is required before a bench assessment can commence.
Where Can I Drop Off My Pool Robot?
We offer convenient Drop-Off Centres in Sydney at:
- Burwood
- North Parramatta
- Eastern Suburbs (by appointment)
Drop-off hours: Monday to Saturday, 9:00 AM – 4:00 PM.
For customers outside Sydney, you can send your cleaner to us for repair. Visit our CONTACT US for more details.
Choosing a Robotic Pool Cleaner
How Do I Choose the Best Robotic Pool Cleaner?
Choosing the right robotic pool cleaner depends on:
- Pool size & shape
- Leaf load (Does your pool get a lot of leaves?)
- Cable vs. Cordless models
- Desired features (e.g., remote control, advanced mapping, app connectivity)
- Budget
At Pool Robots Australia, we only sell pool robots that offer great value and back them with expert advice. Our staff have extensive experience servicing different robotic cleaners in various pool environments, ensuring you get the best fit for your needs.
For more detailed advice, check out our COMPARE ROBOTS page.
Can I Leave My Pool Robot in the Pool All the Time?
No. Most manufacturers do not recommend leaving pool robots in the pool permanently.
Long-term submersion can cause:
- Seal degradation from water pressure, chlorine, and salt
- Cable wear from chemical imbalance
- Motor damage from fine particles and water pressure
We recommend using your pool robot for a maximum of three days per week. After each cycle:
- Remove it from the pool
- Empty the filter basket
- Dry the cleaner (especially charging contacts for battery models)
- Store it out of direct sunlight and weather
Robotic Pool Cleaner Performance & Maintenance
Will a Robotic Pool Cleaner Remove Algae?
A robotic pool cleaner can help remove light algae with its scrubbing brushes and fine filtration system. However, it is not suitable for heavy algae or green pools. Thick algae will clog the filter basket, reducing water flow and causing the machine to stop prematurely.
How Long Does a Robotic Pool Cleaner Last?
The lifespan of a pool robot depends on usage, maintenance, and pool conditions:
- A well-maintained unit can last 3 to 7 years.
- Battery life (for cordless models) typically ranges from 2 to 5 years.
- Leaving the cleaner in the pool shortens its lifespan.
Best practices for longevity:
- Use it a max of 3 days per week.
- Remove after each cycle.
- Store in a cool, dry location, away from direct sunlight.
Why Choose Pool Robots Australia?
At Pool Robots Australia, we are the market leader in robotic pool cleaner repairs and sales. Our experienced team offers:
✅ Expert repairs using genuine parts
✅ Unbiased advice on choosing the best pool cleaner
✅ Competitive pricing with solid after-sales support
✅ Fast turnaround times for repairs
✅ 1-year labour warranty on all our repairs
Whether you need a repair, maintenance, or advice on buying a new robotic cleaner, we’re here to help!
📞 CONTACT US today or fill out our REPAIR FORM to get started!
