Need Help With Your Pool Robot Cleaner?

Need Help With Your Pool Robot Cleaner?

#1 in robotic pool cleaner Australia: repairs & sales

#1 in robotic pool cleaner repairs & sales

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Has your robotic pool cleaner stopped working? Maybe it starts & then stops, or it isn’t picking up leaves? Is the cable tangled in knots? Maybe you’ve decided to get a new one?

Don’t worry, our fast and reliable pool robot repair service is here to help get your pool robot back cleaning your pool. With years of experience repairing pool equipment, specialising in pool robots, our skilled technicians will have your cleaner up and running in no time. Or, if your old robotic pool cleaner is beyond repair, we provide expert advice so you can choose the best rated robotic pool cleaner to suit your pool. Keep your pool looking good all year round with the latest pool robots from leading manufacturers.

Whether you’re looking for robotic pool cleaner repairs or looking to buy new pool robots, you can trust Pool Robots Australia for all your robotic pool cleaner needs.
About Us

Featured Products

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BWT Cosmy 200
$0.00
$0.00
BWT F1RX
$2,099.00
$2,399.00
$2,099.00
Maytronics Dolphin Active X6
$2,899.00
$3,599.00
$2,899.00
Maytronics Dolphin Liberty 400
$2,699.00
$2,899.00
$2,699.00
Maytronics Dolphin X20 (Timer)
$1,399.00
$1,499.00
$1,399.00
Maytronics Dolphin X40 Plus
$2,599.00
$3,199.00
$2,599.00
Zodiac Duo-X DX3000
$1,999.00
$2,179.00
$1,999.00
Zodiac Duo-X DX4050 iQ
$2,499.00
$2,999.00
$2,499.00
Zodiac Evolux EX5050 iQ
$2,899.00
$3,489.00
$2,899.00
Zodiac Freerider FR1000 iQ
$2,899.00
$3,199.00
$2,899.00
Zodiac Freerider FR2000 iQ
$3,099.00
$3,599.00
$3,099.00
Zodiac Tornax TX30
$1,299.00
$1,499.00
$1,299.00

Our Services

Pool Robot Repair

We offer a fast & reliable robotic pool cleaner repairs to get your pool robots back in your pool. Our technicians have years of experience repairing pool equipment specialising in robotic pool cleaners.
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New Robotic Pool Cleaner?

Do you want to keep your pool clean all year round? With years of experience poolside & repairing pool equipment, our staff have the expertise to recommend best robotic pool cleaner for your pool.
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Help & Support

We go above & beyond to ensure exceptional customer support. Questions about maintenance, troubleshooting, or operating your cleaner? Our team is here to help with pool robot cleaners.
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Frequently Asked Questions

Robotic Pool Cleaner Repairs

What Pool Robots Do You Repair?

At Pool Robots Australia, we specialise in repairing all leading robotic pool cleaners available in Australia. From trusted brands like Astral, BWT, Dolphin, Hayward, Henderson, Maytronics, Pentair, Trident, Waterco, and Zodiac, or other rebranded models, we’ve got you covered. Our accredited technicians bring years of experience in Sydney pool robotics repairs - our your can send to us from across Australia - offering expert diagnosis and fixes for common robotic pool cleaner issues. Using genuine manufacturer parts, we ensure your pool robot is restored to peak performance, getting pool robots cleaning once again.

How Much Does It Cost to Assess My Cleaner?

To get started, we charge an upfront inspection (bench) fee, which covers the diagnosis of your robotic pool cleaner repairs as well as the labour on pool robot repair should you go ahead. For detailed pricing, refer to our Repair Form. Please note, we’re unable to diagnose pool robots over the phone due to the complexity and variety of potential issues.

How Long Will Robotic Pool Cleaner Repairs Take?

On average, pool robot repairs take around two weeks from the time we receive your cleaner. This includes inspection, quoting, and repair work. However, the availability of parts from suppliers can impact timelines. Rest assured, we aim to complete every repair promptly while maintaining high-quality standards.

Where Can I Drop Off My Pool Robot?

We offer convenient Drop-Off Centres for Sydney pool robotics repairs:

  • Burwood
  • North Parramatta
  • Eastern Suburbs (by appointment)

Drop-Off Times:
Monday to Saturday, 9:00 AM–4:00 PM.

Robotic Pool Cleaner Australia-wide

Yes, you can send us your pool robot repair too.

For addresses of Pool Robots Australia locations or special arrangements, visit our Contact page or call us at 0422 713 124.

When choosing a robotic pool cleaner, consider your pool’s size, shape, leaf load, cable vs cordless pool robot, other desired features (e.g., remote control), and budget.

Pool Robots Australia staff have a long history of servicing pools, pool equipment and pool robot cleaners. We've seen a lot of robotic pool cleaners in many different types of pools. And, we only sell pool robots that we feel provide excellent value, paired with expert advice tailored to your pool's specific needs.

No. Most manufacturer's do not recommend leaving pool robots in the pool for extended periods of time.

While they are very well built, the pressure of the water and action of chlorine, salt and fine particles can degrade the seals of the motor or perish the cable. This can lead to expensive pool robot repairs.

Pool Robots Australia recommends a maximum of 3 days in the pool per week. Pool robots should be removed after each cleaning cycle, the filter basket emptied, the robotic pool cleaner dried (especially the charging contacts if a battery-operated machine), before it is stored out of direct sunlight and weather. And the pool water chemistry should also be correctly balanced.

Always refer to the manufacturer's instructions for more specific recommendations on caring for your robotic pool cleaner.

Yes, a robotic pool cleaner can successfully remove light algae due to its scrubbing brushes and superior filtration system, which can capture microscopic spores, preventing them from settling and slowing growth.

However, robotic pool cleaners are NOT suitable for heavy algae or green pools (i.e., so green you can't see the bottom). The fine filters will quickly block, the filter basket will be choked with debris and this reduces water flow through the pool robot. Most pool robots automatically stop when the filter basket is full to prevent damage to the machine.

Robotic pool cleaners are an expensive investment to reduce pool owners effort in general cleaning each week. Not to clean a green pool. The pool robot cleaner will last much longer with a little TLC.

Yes. Pool Robots Australia provides warranty repair on all leading brands of robotic pool cleaners in Australia. Customers need to provide proof of purchase before a bench assessment is made.

We are authorised repairers for all of the major pool robot brands in Australia - Astral, BWT, Maytronics, & Zodiac - as well as other rebranded models.

Our technicians have years of expertise repairing various robotic pool cleaners and will have your pool robot up and running in no time.

If your existing cleaner isn't worth repairing, we'll tell you. We wouldn't waste our money, so we won't waste yours.

Pool Robots Australia staff we can help you choose the best new pool robot cleaner to suit your swimming pool. They have many years of experience seeing different robotic pool cleaners in a variety of pools.

Pool Robots Australia can assist repair or advise on a new robotic pool cleaner.

The life span of a robotic pool cleaner depends on usage, pool size, and maintenance.

A well-kept pool robot vacuum can last 3 to 7 years, depending on usage, time out of the pool & storage. Frequent use or leaving the pool robot in the pool for long periods of time can significantly reduce the life of robotic pool cleaners. Battery life is normally 2 to 5 years, depending on the manufacturer.

Pool Robots Australia recommend only using your robotic pool cleaner a maximum of 3 days per week. Long-term submersion can cause water to enter the motor or cable.

Once the pool robot has finished cleaning, remove it from the pool, empty the filter basket, hose it off (dry the charging contacts if battery-operated), and store out of the weather. Keep it out of direct sunlight and in a cool, dry location.

The type of debris and pool water chemistry can affect the life of a pool robot cleaner. They are not recommended for green pools with thick algae.

The warranty periods for robotic pool cleaners differ between manufacturers, but most good quality pool robots have at least 2 year (24 months) manufacturer's warranty and a possibility to extend the coverage.

Some robotic pool cleaners have a standard 3 year (36 months) warranty or on site warranty.

There are manufacturers that offer a lifetime warranty on certain parts of the pool robot cleaner.

Pool Robots Australia staff can provide further information on the warranty of the robotic pool cleaners we sell; see also pool robot cleaner product descriptions.

No, robotic pool cleaners are energy-efficient. They usually use less electricity than running a pool pump for suction cleaning. Pool pumps are one of the household appliances that use the most electricity.

A pool robot cleaner uses much less electricity than suction or pressure cleaners. They have their own power supply and running time and therefore only work for a few hours per cycle.

Some of the latest robotic pool cleaners rely on high-end navigation, including mapping technology. A number of sensors map the shape and size of the pool that these pool robots use. They can even detect the walls and other obstacles. It is these advanced sensors that enable them to cover the whole pool surface, optimise the cleaning path, navigate through obstacles, and clean better. This level of technology is generally only available in the more expensive pool robots.

However, most pool robot cleaners use basic sensors and algorithms to determine the cleaning path. Over repeated cycles, they will still give your pool a very good clean.

The majority of pool robots are suitable for vinyl pool surface. Check the manufacturer's specifications to see whether a particular robotic pool cleaner is suitable for vinyl-lined pools.

Some pool robots can damage the pool liner, especially if a vinyl liner, particularly if the chemistry of the water (alkalinity, pH, calcium hardness, free chlorine) is not kept in balance.

Poor chemical balance may cause the liners to deteriorate and become more brittle and prone to breaking.

Yes, you can swim around while the pool robot is cleaning, but exercise some caution not to bump into the robotic pool cleaner and check that cables are not a hazard.

If the robotic pool cleaner has a cable in the pool, Pool Robots Australia recommend removing the pool robot while swimming. For added safety, we also recommend removing pool robots while children are in the pool.

Always follow the manufacturer’s advice outlined in the Owner’s Manual.

Robotic pool cleaners generally perform better than suction cleaners.

Their main difference is that robot pool cleaners operate separately to the main pool equipment and therefore keep the skimmer box available to skim leaves before they sink to the bottom of the pool. They also scrub the floor, walls & waterline; most suction cleaners don't.

A robotic pool cleaner consumes much less electricity than suction or pressure cleaners as they are not relying on a pool pump which is one of the most electricity demanding appliances in the home. As a result, robotic pool cleaners consume less energy than suction cleaners.

Pool robots are easy to use because they do not require any hoses or other equipment - which can be cumbersome - for automatic operation.

In general, robotic pool cleaners clean better and allow better filtration and debris collection via the skimmer box.

Pool Robots Australia is the market leader in robotic pool cleaner repairs and sales in Australia. All of their staff have pool industry experience and many years experience as pool technicians seeing different pool robots in a variety of different pools.

They provide timely and trustworthy pool robot repair service. They provide experienced advice to help you choose the ideal pool robot for your needs.

They only sell pool robot cleaners that offer excellent value for money, where there is strong after-sales support and parts available in Australia, and robotic pool cleaners that can be reasonably repaired & serviced.

When you pick Pool Robots Australia for robotic pool cleaners, you receive great pricing, skilled repairs, a one-year labour warranty, and the manufacturer's warranty on all parts.