A Step-by-Step Guide to Troubleshooting Your Robotic Pool Cleaner
Got a problem with your robotic pool cleaner? Pool robot won’t start or stops after a few minutes?
Robotic pool cleaners, with their advanced features and design, are meant to ease your pool cleaning tasks. However, even these marvels of technology can face issues from time to time. Pool Robots Australia is here to guide you through some of the most common issues you might face and provide expert solutions to get your pool cleaner back doing its job … cleaning your pool.
- Power Issues
- Inspect Your Connections: Double-check your power cord is firmly connected and your outlet functions perfectly. Any visible signs of wear or damage?
- Power Supply: Is it turning on? Can you start the machine?
- Note Error Messages: Noticing error codes or flashing lights? Document the sequence.
- The Reset Technique: Consult your manual. Some cleaners have a reset feature to help clear minor errors.
- Need Expert Help?: Persisting issues warrant professional intervention. Reach out to us or consult the manufacturer’s helpline.
- Debris Clogging or Poor Suction
- Maintain Your Filters: Regularly clean and inspect filters or debris baskets for obstructions. To be honest, most owners don’t empty and clean out their filter regularly, instead leaving debris to rot which reduces the life of the filter.
- Drainage Test: Fill the debris basket with water post-cleaning and ensure swift drainage. The filter basket should empty within 30 secs.
- Impeller Inspection: Look for blockages and untangle any debris. Hair and leaves are a common problem. The machine will shut down if it detects restriction.
- Tweak the Suction: Your cleaner might allow adjustable suction settings. Experiment and find the optimal level.
- Cleaner Not Starting?
- Recheck the Power Source: Ensure a secure connection and verify power supply is turning on.
- Reset & Restart: Your user manual will have specific reset/restart procedures. Follow them meticulously.
- Professional Touch: Persistent problems might need specialised attention. Don’t hesitate to contact us or the manufacturer.
- Cleaner Stalling After Short Movements?
- Clear Any Jams: Inspect tracks or wheels and the impeller for obstructions, and clear them. A pool toy jammed in the rollers or opening of the cleaner could be the issue.
- Thorough Cleaning: Ensure the filter or debris basket is clean, unobstructed and good water flow. Do a drainage test (see above).
- Re-evaluate Power Connections: Double-check the power supply. A simple oversight might be the cause.
Note: Water ingress in the motor or cable might be an issue if the cleaner has been submerged for prolonged durations.
- Water Intrusion: you’ll need an expert repairer!
- Disconnect Immediately: Safety is paramount.
- Inspect: Spot any potential water entry points like damaged seals or cracks or worn cable.
- Seek Expertise: In case of persistent water intrusion, or if you’re unsure, consult professional services.
- Tangled or Stuck Cable
- Smooth Out the Kinks: Lay the cable in the sun periodically to soften and straighten. Untangle as needed. Pool robots shouldn’t be used under a pool blanket. And don’t put too much cable in the pool … only enough to reach the furthest point. See manufacturer’s instructions.
- Obstruction Check: Ensure no foreign objects are causing the tangling.
- Flashing Lights & Error Codes
- User Manual to the Rescue: Identify error codes or fault indicators using the manual. Note them down, take a photo or video of the sequence.
- Try the Power Cycle Technique: A simple disconnection and reconnection can sometimes resolve minor hitches. Check for blockages and then reset/restart procedures.
- Erratic Cleaning Pattern
- Monitor Movement: Observing the cleaner can provide insights into its patterns and identify problems.
- Can’t See, Can’t Clean (thoroughly): Some of the latest cleaners have sensors that require regular cleaning as per manufacturer recommendations.
- Dropping Debris: The rapid drain flap might not be closing properly and allowing debris to return to pool.
- Reset & Adjust: Default navigation settings or adjustments might be the answer to an inconsistent pattern.
- Not Covering Pool or Climbing Walls
- Remove Obstructions: Brushes, tracks, or wheels might be hindered by debris. Ensure a thorough check and clean.
- Wheels, Tracks & Flaps: worn wheels or tracks could be causing the cleaner to move in one direction or not climb walls.
- Motor Check: Ensure the motor functions appropriately; how long does your machine run for before it stops. Seek professional help if it’s not running.
- Floating Troubles
- Balancing Act: Proper cleaner balance ensures effective cleaning. Check buoyancy and adjust if needed.
- Float Inspection: Damaged or misplaced floats can disrupt balance. Examine and replace if needed.
Remember, while this guide is comprehensive, your specific model may have unique features. Always refer to the manufacturer’s manual for detailed troubleshooting. Should the need arise, Pool Robots Australia is always here to assist or point you to the manufacturer’s customer support.
Need More Help? Visit our website for FAQs, Expert Tips, and Video reviews for more information. Alternatively, feel free to call and consult our seasoned experts. We’re always keen to help.
